You may cancel or change your order as long as it has not begun the delivery process. Once payment is made any cancellation is subject to a 7% processing fee.


Does Sapphire have a showroom? 

While we are primarily an online company, we do have a boutique showroom displaying many of our best selling products. This is located in Mississauga. You can see more information and hours here.


Am I able to pick up my order, instead of having it delivered?

Of course! We encourage all our local clients to visit our Mississauga boutique, where you are able to pick up your order. We even have a selection of ready to pick up items right at the boutique for same day shopping.


Do you sell used or refurbished salon furniture?

All of our products are brand new and boxed. We do occasionally offer open box or floor models at discounted prices. However, we do not offer used furniture.


Do you offer student discounts?

We are happy to now offer all cosmetology or beauty students an additional 5% off their order. This is valid on all items on the website. Just make a note in the cart. We may require proof.